Emergency & Warranty Support

Customer Care Territory Managers (CCTM)

The CCTM’s are your primary resource for all after sales and service needs including, but not limited to: Technical Switch or PSD Support, Warranty, CSR, Spare Parts, Field Service, Custom Engineered Mobiles, Ballistic Solutions, and Factory Rebuilds for all SSL equipment.

Customer Care Territory Managers (CCTM)

Drew Keller

Senior Customer Care Territory Manager

770-946-4562 Ext. 20106

d.keller@southernstatesllc.com

Territories:

Joey Calderon

Director, Customer Care

770-946-4562 Ext. 20131

j.calderon@southernstatesllc.com

Territories:

Alaine Mort

Customer Care Specialist

770-946-4562 Ext. 20107

a.mort@southernstatesllc.com

Territories:

Site Services and Training

Erik Jordan

Manager – Product Support Services

770-946-4562 Ext. 20101

e.jordan@southernstatesllc.com

Territories:

Order Status & CCTM Support

Drew Keller

Senior Customer Care Territory Manager

770-946-4562 Ext. 20106

d.keller@southernstatesllc.com

Territories: